Privacy Policy

1. Information We Collect

We collect information in two ways: directly from you when you fill out a form on our Site, and automatically through standard web analytics tools.

Information you provide directly

When you submit a contact form or estimate request on our Site, we collect the information you enter - typically your name, phone number, email address, and a description of your project. We only collect what you choose to provide.

Information collected automatically

Our Site may use third-party analytics tools (such as Google Analytics) that automatically collect general usage data, including pages visited, time spent on the Site, the type of device and browser you use, and your general geographic region (typically city or state level). This information does not identify you personally. We use it only to understand how visitors use the Site so we can improve it.

2. Cookies

Our Site may use cookies - small text files stored on your device - to support analytics and basic Site functionality. You can configure your browser to refuse cookies or to notify you when cookies are being set. Refusing cookies will not affect your ability to view the content on our Site, but some features may not function as intended. Third-party tools embedded on our Site (such as Google Analytics or our contact form provider) may also set their own cookies, governed by their respective privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry and provide the estimate or information you requested.
• To schedule an on-site visit or follow up on your project request.
• To communicate with you about the status of your project if you become a customer.
• To improve our Site and understand how visitors find and use it.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information in limited circumstances:

• Service providers. We use third-party tools to process form submissions and host our Site. These providers may receive your information solely to perform services on our behalf and are not permitted to use it for their own purposes.
• Legal requirements. We may disclose information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or prevent harm.

5. Data Retention

We retain contact form submissions and project inquiries for as long as reasonably necessary to respond to your request and maintain records of any resulting business relationship. If you would like your information removed from our records, contact us using the information in Section 8 and we will honor that request unless we are required to retain it for legal or accounting purposes.

6. Security

We take reasonable steps to protect the information you submit through our Site. Our Site is served over HTTPS, which encrypts data in transit. However, no method of electronic transmission is completely secure, and we cannot guarantee absolute security. We encourage you to use care when sharing sensitive information online.

7. Your Rights

Depending on where you live, you may have certain rights regarding the personal information we hold about you, including the right to:

• Request access to the information we have about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any legal obligations.
• Opt out of future communications from us.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us as described in Section 8.

8. Contact Us About Privacy

If you have questions about this policy or want to exercise your privacy rights, contact us directly:

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised policy on this page with a new effective date at the top. We encourage you to review this page periodically. Your continued use of the Site after any changes are posted constitutes your acceptance of the updated policy.